Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company

Reakook Hwang; Koichi Murata; Hiroshi Katayama

doi:doi:10.11648/j.ijiis.s.2015040201.16

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Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company

Reakook Hwang, Koichi Murata, Hiroshi Katayama

Published in International Journal of Intelligent Information Systems (Volume 4, Issue 2-1)

Received: 16 January 2015 Accepted: 19 January 2015 Published: 9 February 2015

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Abstract

This paper discusses an analysis of an order management process (OMP) in a make to order production system. An inquiry process is particularly focused in this study. It is a delivery process of order information in OMP. The proposed procedure of this paper consists of the following five steps; 1) identification of inquiry process in OMP, 2) investigation of identified inquiry process, 3) creation of categories of attributes of identified inquiry process, 4) quantification of characteristic of identified inquiry process and 5) consideration of improvement of identified inquiry process. Through using the experimental result by the proposed procedure, a clarification of the characteristics of identified inquiry processes and a determination of the order of the processes to improve are possible.

Published in	International Journal of Intelligent Information Systems (Volume 4, Issue 2-1) This article belongs to the Special Issue Logistics Optimization Using Evolutionary Computation Techniques
DOI	10.11648/j.ijiis.s.2015040201.16
Page(s)	39-48
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2015. Published by Science Publishing Group

Keywords

Information Logistics, Make to Order System, Small and Medium Company, Order Management Process, Process Analysis

References

[1]	Daft, R. L. and Lengel, R. H., 1984. Information richness: a new approach to managerial behavior and organization design. Research in Organizational Behavior, 4, 191-232.
[2]	Hayashi, C., 1993. Quantification: Theory and methodology. Tokyo: Asakura Publishing Company [in Japanese].
[3]	Hayashi, C. and Suzuki, T., 1975. Quantitative approach to a cross-societal research: a comparative study of Japanese character Part II. Annals of the Institute of Statistical Mathematics, 27 (1), 1–32.
[4]	Saaty, T.L. and Vargas, L., 1994. Fundamentals of decision making and priority theory with the analytic hierarchy process, RWS Publications.
[5]	Takakura, S., 1962. Some statistical methods of classification by the theory of qualification. Journal of the Institute of Statistical Mathematics, 9 (2), 81–105 [in Japanese].
[6]	Lin, F. R., 1998. Reengineering the order fulfillment process in supply chain networks. The international of Flexible Manufacturing System, 10, 197-229.
[7]	Ruth, S. A-S., 2004. Business process modeling: Review and framework. International Journal of Production Economics, 90, 129-149.
[8]	Wastell, G. D, White, P. and Kawalek, P., 1994. A methodology for business process redesign: experiences and issues. Journal of Strategic Information Systems, 3(1), 23-40.

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APA Style

Reakook Hwang, Koichi Murata, Hiroshi Katayama. (2015). Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company. International Journal of Intelligent Information Systems, 4(2-1), 39-48. https://doi.org/10.11648/j.ijiis.s.2015040201.16

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ACS Style

Reakook Hwang; Koichi Murata; Hiroshi Katayama. Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company. Int. J. Intell. Inf. Syst. 2015, 4(2-1), 39-48. doi: 10.11648/j.ijiis.s.2015040201.16

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AMA Style

Reakook Hwang, Koichi Murata, Hiroshi Katayama. Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company. Int J Intell Inf Syst. 2015;4(2-1):39-48. doi: 10.11648/j.ijiis.s.2015040201.16

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@article{10.11648/j.ijiis.s.2015040201.16,
  author = {Reakook Hwang and Koichi Murata and Hiroshi Katayama},
  title = {Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company},
  journal = {International Journal of Intelligent Information Systems},
  volume = {4},
  number = {2-1},
  pages = {39-48},
  doi = {10.11648/j.ijiis.s.2015040201.16},
  url = {https://doi.org/10.11648/j.ijiis.s.2015040201.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijiis.s.2015040201.16},
  abstract = {This paper discusses an analysis of an order management process (OMP) in a make to order production system. An inquiry process is particularly focused in this study. It is a delivery process of order information in OMP. The proposed procedure of this paper consists of the following five steps; 1) identification of inquiry process in OMP, 2) investigation of identified inquiry process, 3) creation of categories of attributes of identified inquiry process, 4) quantification of characteristic of identified inquiry process and 5) consideration of improvement of identified inquiry process. Through using the experimental result by the proposed procedure, a clarification of the characteristics of identified inquiry processes and a determination of the order of the processes to improve are possible.},
 year = {2015}
}

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TY  - JOUR
T1  - Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company
AU  - Reakook Hwang
AU  - Koichi Murata
AU  - Hiroshi Katayama
Y1  - 2015/02/09
PY  - 2015
N1  - https://doi.org/10.11648/j.ijiis.s.2015040201.16
DO  - 10.11648/j.ijiis.s.2015040201.16
T2  - International Journal of Intelligent Information Systems
JF  - International Journal of Intelligent Information Systems
JO  - International Journal of Intelligent Information Systems
SP  - 39
EP  - 48
PB  - Science Publishing Group
SN  - 2328-7683
UR  - https://doi.org/10.11648/j.ijiis.s.2015040201.16
AB  - This paper discusses an analysis of an order management process (OMP) in a make to order production system. An inquiry process is particularly focused in this study. It is a delivery process of order information in OMP. The proposed procedure of this paper consists of the following five steps; 1) identification of inquiry process in OMP, 2) investigation of identified inquiry process, 3) creation of categories of attributes of identified inquiry process, 4) quantification of characteristic of identified inquiry process and 5) consideration of improvement of identified inquiry process. Through using the experimental result by the proposed procedure, a clarification of the characteristics of identified inquiry processes and a determination of the order of the processes to improve are possible.
VL  - 4
IS  - 2-1
ER  -

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Author Information

Reakook Hwang

Industry & Strategy Department I, Samsung Economic Research Institute, Seoul, Korea
Koichi Murata

Department of Industrial Engineering and Management, College of Industrial Technology, Nihon University, Chiba, Japan
Hiroshi Katayama

Department of Industrial and management Systems Engineering, Faculty of Science and Engineering, Waseda University, Tokyo, Japan

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Plain Text BibTeX RIS

APA Style

Reakook Hwang, Koichi Murata, Hiroshi Katayama. (2015). Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company. International Journal of Intelligent Information Systems, 4(2-1), 39-48. https://doi.org/10.11648/j.ijiis.s.2015040201.16

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ACS Style

Reakook Hwang; Koichi Murata; Hiroshi Katayama. Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company. Int. J. Intell. Inf. Syst. 2015, 4(2-1), 39-48. doi: 10.11648/j.ijiis.s.2015040201.16

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AMA Style

Reakook Hwang, Koichi Murata, Hiroshi Katayama. Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company. Int J Intell Inf Syst. 2015;4(2-1):39-48. doi: 10.11648/j.ijiis.s.2015040201.16

Copy | Download

@article{10.11648/j.ijiis.s.2015040201.16,
  author = {Reakook Hwang and Koichi Murata and Hiroshi Katayama},
  title = {Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company},
  journal = {International Journal of Intelligent Information Systems},
  volume = {4},
  number = {2-1},
  pages = {39-48},
  doi = {10.11648/j.ijiis.s.2015040201.16},
  url = {https://doi.org/10.11648/j.ijiis.s.2015040201.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijiis.s.2015040201.16},
  abstract = {This paper discusses an analysis of an order management process (OMP) in a make to order production system. An inquiry process is particularly focused in this study. It is a delivery process of order information in OMP. The proposed procedure of this paper consists of the following five steps; 1) identification of inquiry process in OMP, 2) investigation of identified inquiry process, 3) creation of categories of attributes of identified inquiry process, 4) quantification of characteristic of identified inquiry process and 5) consideration of improvement of identified inquiry process. Through using the experimental result by the proposed procedure, a clarification of the characteristics of identified inquiry processes and a determination of the order of the processes to improve are possible.},
 year = {2015}
}

Copy | Download

TY  - JOUR
T1  - Analysis of Information Logistics in Order Management Process - Focusing on Make-to-Order Small and Medium Company
AU  - Reakook Hwang
AU  - Koichi Murata
AU  - Hiroshi Katayama
Y1  - 2015/02/09
PY  - 2015
N1  - https://doi.org/10.11648/j.ijiis.s.2015040201.16
DO  - 10.11648/j.ijiis.s.2015040201.16
T2  - International Journal of Intelligent Information Systems
JF  - International Journal of Intelligent Information Systems
JO  - International Journal of Intelligent Information Systems
SP  - 39
EP  - 48
PB  - Science Publishing Group
SN  - 2328-7683
UR  - https://doi.org/10.11648/j.ijiis.s.2015040201.16
AB  - This paper discusses an analysis of an order management process (OMP) in a make to order production system. An inquiry process is particularly focused in this study. It is a delivery process of order information in OMP. The proposed procedure of this paper consists of the following five steps; 1) identification of inquiry process in OMP, 2) investigation of identified inquiry process, 3) creation of categories of attributes of identified inquiry process, 4) quantification of characteristic of identified inquiry process and 5) consideration of improvement of identified inquiry process. Through using the experimental result by the proposed procedure, a clarification of the characteristics of identified inquiry processes and a determination of the order of the processes to improve are possible.
VL  - 4
IS  - 2-1
ER  -

Copy | Download